Global Internet

 

February 12, 2005


Dear Global Internet customers:

We have bad news and good news for you. First the bad news. We regret to inform you that, as of February 28th, Global Internet will no longer be doing dial up Internet services or web site hosting. This is not a decision that has come easy for us but over the past couple of years, competition in the dial up market has become increasingly stronger and, unfortunately for us, we can no longer keep up the pace. Even the web-hosting end of our business is getting more and more difficult to compete with. That’s why, at the end of this month, we will be stopping all activity. OK…now to the good news. We are in the process of transferring all of our accounts to a company we already have a great relationship with. In fact, they have already been providing a large portion of our dial up needs for the past several years. The company is USOL (US On-Line), located in Flint. In choosing the company that would take over our accounts we had several requirements:
  1. The ability to be of good service and quality to our customers.
  2. The willingness to make this a smooth transition.
  3. They will honor the funds you already paid on your account at NO additional cost to our customers. This means that if you are paid up until July 1st, USOL will honor that payment.
  4. We needed someone we can trust and USOL has taken great care of you (and us) for several years now.

There are additional bonuses from USOL to our dial in and web hosting customers. For dial in customers, USOL has the NEW high-speed dial up solution available to you. This means MUCH faster surfing over your current phone line. For web hosting customers, you will now have a web hosting control panel that you can log into and better manage your own website and email services. You can add email accounts yourself, set up auto reply messages when you’re away and a large number of other important functions.

Within the next week or so you will be contacted by a USOL representative that will help you make the transition over to the USOL dial up lines. USOL will be keeping your existing Global Internet email address up and running for a time while you make the transition. If you would like to make this transition right away, please call the USOL office at 1-888-368-8765 and tell them that you are a Global Internet customer and they will help you make the change right away.

Any funds that you currently owe to Global Internet up to and including the month of February still need to be paid to Global Internet. All funds owed from March forward, you will need to make payment arrangements with USOL.
 

Here is the USOL
Contact Information

USOL.com Internet Services
G-3070 Miller Road
Flint, MI 48507
Local Flint Number - 810-230-9455
Billing/Sales - 888-770-8765
Tech Support - 888-368-8765


We would like to thank you for being a loyal customer of Global Internet in the past and we wish you all the best in the future.

                                                                             Sincerely,

                                                                             Walter & Janet Ray